Responsible Gaming

Gamble for entertainment

Gambling involves risk, and game outcomes are determined by chance. There is no guaranteed strategy, system or pattern that can make an outcome predictable. Previous results do not influence future results, and a loss does not make a win more likely. Treat every bet as an entertainment expense and never view gambling as a reliable source of income.

Before opening a game or placing a bet, decide how much time and money you are comfortable spending. A limit is most useful when it is chosen before you begin rather than adjusted during play. If you reach your limit, stop for the day or take a longer break. Do not add more funds simply because you have lost money or want to continue playing.

• Only gamble with money left over after essential expenses, savings and other financial commitments have been covered.
• Never borrow money, use credit intended for other purposes or sell possessions to fund gambling.
• Do not gamble when you are upset, stressed, tired, under the influence of alcohol or affected by medication.
• Avoid chasing losses by increasing stakes or playing for longer than planned.
• Keep gambling separate from household bills and other important spending.
• Remember that choosing not to gamble is always an appropriate option.

You must meet all applicable age, identity and legal requirements before using an online gambling service. Requirements can vary depending on where you live. Do not use an account or payment method belonging to another person, and do not allow another person to use your account. Keeping gambling separate from other people’s accounts also helps protect you from disputes, unauthorised activity and financial difficulties.

It may help to decide in advance what you will do when a session ends. For example, you could log out, close the website, move to another activity or spend time with friends and family. Taking a deliberate break can make it easier to avoid automatic play and gives you an opportunity to consider whether gambling remains enjoyable and affordable.

Set practical limits before you play

Planning your gambling in advance can help you stay in control. Consider setting a spending limit for a day, week or month, together with a time limit for each session. Your limit should reflect your personal circumstances and should remain affordable even if the entire amount is lost. A limit is not a target to spend; it is a boundary that helps you decide when to stop.

Use available account tools

Depending on the services and features available on your account, you may be able to use tools such as deposit limits, loss limits, wagering limits, session reminders, reality checks, cooling-off periods or self-exclusion. These tools can work in different ways. Read the information shown when selecting a tool so you understand what it covers, when it starts and whether changes take effect immediately or after a waiting period.

1. Choose an amount you can afford to lose without affecting rent, mortgage payments, food, utilities, transport or other essentials.
2. Choose a time limit that fits around work, study, family and other responsibilities.
3. Set the limit before starting a session and avoid changing it while you are gambling.
4. Use reminders or breaks to create distance between decisions and reduce automatic play.
5. Review your gambling occasionally and reduce your limits if your circumstances change.
6. If you cannot keep to a limit, stop gambling and consider a cooling-off period or self-exclusion.

Limits are most effective when combined with good financial habits. Keep records of deposits, withdrawals and time spent gambling so you have a realistic view of your activity. You can also consider using spending controls offered by your bank or payment provider where available. These controls may provide additional support, but they should not be treated as a substitute for personal limits or professional advice.

Do not increase a limit during a session because you are winning, losing or feeling pressure to continue. If a limit no longer feels suitable, finish your session and review it later when you are calm. Any change should be based on your actual circumstances, not on the hope of recovering a loss or extending a winning streak.

Recognise when gambling may be becoming a problem

Problem gambling can develop gradually. Some people only notice a concern after gambling has affected their finances, relationships, work, study or wellbeing. You do not need to wait for a serious loss before taking action. If gambling no longer feels enjoyable, or you are finding it difficult to stop, consider taking a break and speaking with someone you trust.

Possible warning signs

• Spending more money or time gambling than you intended.
• Trying repeatedly to win back money that has been lost.
• Feeling restless, irritable or uncomfortable when attempting to stop.
• Hiding gambling activity, deposits, losses or account statements from other people.
• Borrowing money, missing payments or experiencing financial stress because of gambling.
• Thinking about gambling throughout the day or finding it difficult to concentrate on other activities.
• Gambling to escape sadness, anxiety, boredom, loneliness or other difficult feelings.
• Neglecting work, study, relationships, sleep or ordinary responsibilities.
• Continuing to gamble after deciding to stop or after experiencing negative consequences.
• Arguing with family or friends about gambling or losing trust because of it.

One warning sign may be enough reason to pause and review your behaviour. You can start by logging out, removing stored payment details where possible, avoiding gambling-related advertising and telling a trusted person what is happening. Consider seeking independent advice rather than trying to solve the problem by gambling more. Gambling cannot reliably recover money that has already been lost.

If you find yourself gambling in secret, using money intended for essentials or feeling unable to stop, treat the situation seriously. Write down the effects gambling is having on your finances, time and relationships. A clear record can help you explain the situation to a trusted person or support service and can make it easier to decide what action to take next.

If gambling is connected with severe distress, thoughts of self-harm or an immediate safety concern, seek urgent help through the appropriate emergency or crisis service in your location. Gambling support services in Australia can also provide confidential information, counselling and guidance for people who gamble and for affected family members or friends.

Taking a break or self-excluding

A break can be useful when you want time away from gambling, are concerned about your habits or simply want to reset your routine. You can choose to stop for a short period or for longer. During a break, avoid logging in, making deposits or looking for alternative gambling accounts. Replacing gambling with other activities, exercise, social time or practical goals may make the change easier.

Self-exclusion

Self-exclusion is a stronger option for people who want to prevent themselves from accessing gambling services. Where available, you can request that your account is closed or restricted for a chosen period or indefinitely. Check the applicable information carefully, as self-exclusion conditions, duration and reinstatement processes may apply. A self-exclusion request should be made for your protection and should not be treated as a temporary way to resolve a dispute or payment issue.

• Ask for a cooling-off period if you need immediate time away from gambling.
• Use self-exclusion if you do not want to access your account for a longer period.
• Do not create another account or use another person’s account during a break or self-exclusion period.
• Tell a trusted family member or friend so they can provide encouragement and accountability.
• Consider asking your bank or payment provider whether additional gambling transaction controls are available.
• Seek professional support if stopping is difficult or if gambling has caused financial or personal harm.

If you believe you need a break, do not wait for a larger loss or a serious argument before taking action. Review the responsible gaming information available through your account and use the relevant request process. Where a request requires assistance, use the customer support channel made available by the service. No gambling activity should be undertaken while you are deciding whether you need help.

During a cooling-off or self-exclusion period, consider removing gambling applications, blocking gambling websites and unsubscribing from promotional communications where possible. Ask someone you trust to help you manage access to funds if that would make it easier to follow your decision. If you later feel pressure to return to gambling, speak with an independent support service before taking any action.

Support, privacy and responsible account use

Speaking with someone early can make it easier to regain control. A trusted person may help you set boundaries, review finances or stay away from gambling during a break. You can also seek independent support from recognised gambling counselling and information services available in Australia. These services may support the person gambling as well as partners, relatives, friends and other people affected by gambling.

Yayawin Casino may use account information and activity information to support safer gambling processes, comply with applicable obligations and help identify circumstances that may require an account review. Any handling of personal information is subject to the applicable privacy information and account terms. Provide accurate information when requested, keep your login details secure and tell the service if your circumstances or contact information change.

Protect yourself and others

• Keep passwords, verification codes and account access details private.
• Use your own account and your own approved payment method.
• Do not ask another person to gamble on your behalf or allow someone else to use your account.
• Keep children and other underage people away from gambling websites, devices and payment methods.
• Use device, browser or network controls if you need additional help avoiding access.
• Read the applicable terms, privacy information and responsible gaming instructions before using the service.

Responsible gaming is a shared responsibility, but you remain in control of whether you gamble, how much you spend and how long you play. If gambling is causing concern, stop as soon as you can, use the available restriction tools and seek independent support. Help is available, and asking for help is a practical step towards protecting your finances, relationships and wellbeing.

This information is general guidance and does not replace independent financial, legal or health advice. Gambling rules, account features and support options may vary according to your location and circumstances. Review the applicable information before using the service, and do not gamble if you are underage, unable to meet legal requirements or unable to stay within limits that are safe for you.